Return Policy
Last updated July 2026
Return Authorization
All returns require a return authorization before shipping anything back. Call 580-924-7979 or email onlinesales@ahequine.com with your invoice number and the items involved.
Eligibility
- Request authorization within 30 days of receipt.
- Items must be unused, in resalable condition, and in their original packaging.
- Special orders and cut goods are not returnable.
- Authorized returns may be subject to a restocking fee.
Defects, Shortages & Damage
Inspect every shipment on arrival. Report shortages, shipping damage, or defective merchandise within 10 days of receipt and we will make it right — replacement, repair, or credit.
Credits
Approved returns are credited to your dealer account (or refunded to the original card for card-paid orders) after the merchandise is received and inspected. Outbound and return freight are not credited unless the return is our error.