Shipping Policy

Last updated July 2026

Where We Ship From

All orders ship from our warehouse in Durant, Oklahoma. We ship throughout the United States; contact us about international and freight-forwarder shipments before ordering.

Carriers & Methods

Most orders ship via UPS Ground. Oversized items (saddle racks, stands, and other bulky goods) may ship by common carrier freight — we will contact you with a freight quote before shipping when that applies.

Dealers with their own UPS shipper number may request shipments, including drop shipments, billed to their own account — provide the shipper number on your application or with your order.

Processing Time

In-stock items normally leave our warehouse within 1–3 business days. Orders placed through the dealer portal are confirmed by our team before shipping.

Backorders

Out-of-stock items are backordered and shipped when available according to the backorder preference on your dealer account. Tell us any time if you would rather we cancel backorders instead.

Shipping Charges

Unless shipped on your own carrier account, shipping charges are added to your invoice at cost. Shortages or shipping damage must be reported within 10 days of receipt.

Questions

Call 580-924-7979 or email onlinesales@ahequine.com.