Shipping Policy
Last updated July 2026
Where We Ship From
All orders ship from our warehouse in Durant, Oklahoma. We ship throughout the United States; contact us about international and freight-forwarder shipments before ordering.
Carriers & Methods
Most orders ship via UPS Ground. Oversized items (saddle racks, stands, and other bulky goods) may ship by common carrier freight — we will contact you with a freight quote before shipping when that applies.
Dealers with their own UPS shipper number may request shipments, including drop shipments, billed to their own account — provide the shipper number on your application or with your order.
Processing Time
In-stock items normally leave our warehouse within 1–3 business days. Orders placed through the dealer portal are confirmed by our team before shipping.
Backorders
Out-of-stock items are backordered and shipped when available according to the backorder preference on your dealer account. Tell us any time if you would rather we cancel backorders instead.
Shipping Charges
Unless shipped on your own carrier account, shipping charges are added to your invoice at cost. Shortages or shipping damage must be reported within 10 days of receipt.
Questions
Call 580-924-7979 or email onlinesales@ahequine.com.